ISFAC FACTS: Fargo Flood Call Center Training this Thursday!

Monday, March 8, 2010

Fargo Flood Call Center Training this Thursday!

Flood Call Center Training this Thursday!

calling all volunteers

Flood Call Center Training this Thursday!

Where: Public Safety Building (upstairs)
4630 15th Ave N
Fargo, ND 58102
When: Thursday, March 11th
Session 1: 10:00am
Session 2: 5:30pm

Phone: 476-4000 for more information

Please choose which session works best for you as you only need to come to one.
No need to sign up...come if you wish to volunteer in the Flood Call Center.

FirstLink will be holding a training for people who wish to assist at the Flood Call Center answering phone calls. If you are unable to sandbag and have excellent people and phone skills, this volunteer opportunity is for you. FirstLink will be coordinating volunteers for the city/county Call Center 24 hours a day during the flood. All shifts will likely be needed, including overnight shifts. Please call FirstLink with questions. If you are unable to attend these sessions, but would still like to help at the Call Center, please call 476-4000 for more information.

FirstLink is a private, non-profit human service agency whose programs include HotLine (2-1-1 or 235-SEEK), Suicide Line (1-800-273-TALK), Suicide Education Outreach, Suicide Survivor's Support Group, Community Training, Volunteer Center, and Season of Hope.
For more information about FirstLink's programs call the administrative office at 701-293-6462 or visit www.myfirstlink.org.

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1 comments:

Alex said...: Hello,
Thanks for sharing such important information.Being myself working in a call center it helped me a lot.; March 9, 2010 2:38 AM

Subscribe to: Post Comments (Atom)

What does ISFAC stand for?

The Interservice Family Assistance Committee (ISFAC) is a voluntary military cooperative partnership organized to provide multi-service networking for training and assistance to ensure Total Force Family Readiness.

Our purpose is to provide assistance to families regardless of service component.

The goal of the ISFAC is to strengthen existing family assistance delivery systems in the event of mobilization, deployment, or natural disaster through the interaction of committee members.

For more information contact:

ISFAC Co-chair: John Hanson

john.hanson@grandforks.af.mil

ISFAC Co-chair: Thomas Slaughter

thomas.slaughter@grandforks.af.mil

Moderator: CW4 Theresia Hersch

theresia.hersch@us.army.mil

Communication Director-

ISFAC FACTS, Blog Editor and Minutes Keeper:

Shelle Michaels

ShelleMichaels@SoldiersAngels.org

(218) 779-7271

Many issues surrounding quality of life and family well-being can only be addressed by states. Across the nation current focuses are being developed in regards to spouse employment, including unemployment compensation for transferring military spouses, in-state tuition allowances, financial readiness, education, and the pressing needs of severely injured service members and their families. Many state leaders share our concern for the welfare of our Active Duty, Guard, and Reserve service members and their families living within their borders, and we look forward to making significant progress in the future.

North Dakota ISFAC is currently focusing on six key topics; family support, educational benefits, license and registration benefits, tax and financial breaks, state employee

benefits and other special protections.

Governor John Hoeven says...

"“Our soldiers and their families make enormous sacrifices for us, too often in what Winston Churchill called “blood, sweat, and tears.” As our soldiers put their lives on the line—and on hold—to protect our country, their families and friends must muster their strength and courage and stand strong for their loved ones who are deployed, even as they face their own fears and confront their own doubts. ISFAC knows that behind every soldier is a wife, a husband, a parent, an employer – a family and a network of friends and neighbors who support them; and, behind them is ISFAC. I have so much admiration for this group. They are there for the families when it may seem like too much; they help our soldiers’ loved ones remain resilient and hopeful in these challenging times. To the ISFAC, we say thank you, for you, too, make sacrifices for our country.”

U.S. Senator Byron Dorgan says...

“I am very impressed with the Inter-Service Family Assistance Committee and what they have done to help so many military families during the deployment of their loved ones. I’ve watched the ISFAC work tirelessly to reach out, to help out, and to lift up those families with strong and continuing support while their loved ones are away. During wartime there are a lot of Americans who serve in various ways, but there should be special recognition of the extraordinary service to our country offered by those who run the ISFAC support group.”

Major General David Sprynczynatyk says...

"My number one priority is taking care of family members and service members.The Inter-Service Family Assistance Committee, or ISFAC, clearly shows howcommunities and groups can help bridge the support to families. With eachNorth Dakota deployment and redeployment, Soldiers and Airmen are asked toanswer the call to duty. The ISFAC, in turn, recognizes and responds to thecall by assisting affected families. Community support is critical inhelping families carry the load of deployments. I thank the members of theISFAC for their commitment to supporting our heroes and their families."

Former GFAFB Commander Colonel John Michel says...

“As we think of the many selfless actions demanded of military members and their loved ones across the globe, the willingness to deploy anywhere, anytime serves as a tangible reminder of the sacrifice being made in homes across America every day. Every deployment reflects the deep commitment of not only the deploying member, but of the many friends and loved ones who are left behind to aid in answering our nations call. Selfless men, women and children who are called upon to set aside their personal comfort and convenience to support the heroes they call mom, dad, father, mother, brother, sister, friend. So as it turns out, deployments reflect all that makes this country great as they remind us of what can be accomplished when people choose to think less about themselves and more about others-simply because it's the right thing to do!”

Former MAFB Commander Colonel Joel S. Westa says...