2-1-1 ND Fact Sheet

 

What is 2-1-1 ND?

·         An easy-to-remember statewide number that connects people to comprehensive health and human services and community resources.

 

·         Calls are FREE and CONFIDENTIAL.

·         This service is available statewide and 24/7.

·         Certified Call Specialists make appropriate referrals and monitor outcomes to ensure services are provided.

·         Call Specialists provide crisis management services to callers at risk for suicide and other emergencies.

·         Computer users can access 2-1-1 ND resources online at www.211nd.org .

·         Supportive Listening is a service provided by 2-1-1 ND.

·         Military, Veteran and family member support.

 

What types of questions can be answered by 2-1-1 ND Call Specialists?

 

·         Basic Human Needs Resource:  Food banks, shelters, rental assistance, medical assistance.

 

·         Support for Seniors and People with Disabilities: Adult day care, Meals on Wheels, transportation, homemaker services, volunteer locator.

 

·         Support for Children, Youth and Families: Childcare, after school programs, mentoring, tutoring, summer camps, health insurance programs for kids, protective services.

 

·         Physical and Mental Health Services: Health insurance programs, crisis intervention services, support groups, Medicaid and Medicare, drug and alcohol intervention, compulsive gambling referrals.

 

·         Employment Supports: Financial assistance, job training, transportation assistance and education programs.

 

·         Disaster Response: 2-1-1 ND partnered with voluntary agencies to assist disaster victims during flooding in 2009 and the 2007 tornado in Norwood.

 

Who Funds 2-1-1 ND?

 

In North Dakota, 2-1-1 is operated by Mental Health America of North Dakota, a nonprofit 501(c)3, United Way agency. Funding is provided through memberships, donations, and grants. 2-1-1 ND does not receive state or federal appropriations. All funds received are used in North Dakota